Data controller
The company responsible for processing your data under this Privacy Policy is:
COMERCIAL MASOLIVER SAU
Tax ID: A17094715
Address: C/ Puntia, 18 – 17857 Begudà – Sant Joan les Fonts (Girona)
Email address: info@masoliver.com
Website: masoliver.com
Phone: 972 290 119
Registered in the Girona Mercantile Registry, Volume 341, Folio 92, Page No. GI-6519, Entry 7a
At COMERCIAL MASOLIVER SAU, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects relating to the processing of data from different users who browse or provide their personal data through the various forms on the website.
Personal information
Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes provided for this purpose, we collect the personal data that the user provides us with: name, surname, email address, telephone number, postal address, town, etc., as well as any data that you voluntarily provide us with through any of the social networks on which you are registered. In this case, privacy will depend on the settings established by the user as well as the terms and conditions of the social network itself.
Visiting the website does not imply that you have to provide any personal information. However, if you do provide it, the data will be processed lawfully and in accordance with the principles and rights set out in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.
Purpose, duration, and legitimacy of processing:
We will process the data provided by the user for the following purposes:
To respond to the request or query made by the user via the contact form on the website. We collect and process the user's personal data in order to process and manage their request, query, or any other request made via this form. We will keep this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years. The legal basis for the processing of the data will be the consent given by the user when selecting the box accepting our privacy policy before sending the request. The user has the right to revoke their consent at any time without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Improving your experience when browsing the website. We will keep this data for as long as the user does not revoke their consent to its processing by deleting cookies and for the time established by law, with a minimum duration of 3 years. The legal basis for improving your experience when browsing the website is the consent given by the user when accepting cookies. Users have the right to withdraw their consent at any time without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
Manage our social media accounts and send you information about our activities and products. We will retain this data for as long as the user does not revoke their consent to its processing and for the period established by law, with a minimum duration of 3 years. The legitimate basis for managing our social media accounts and sending you information about our activities and news is the consent you give us to do so. The user has the right to withdraw their consent at any time without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
The basis for the legitimacy of processing such data is the fulfillment of a mission carried out in the public interest, as well as compliance with a legal obligation. The data will only be kept for the time necessary to decide whether or not to initiate an investigation into the reported facts. In any case, three months after the data has been entered, if the complaint has not been successful, it may only be retained for the purposes of leaving evidence of the system, in an anonymized form.
If the complaint is upheld, it will be deleted and blocked from the internal complaints system, and will be kept for a period not exceeding ten years. The data may continue to be processed by the competent authority and body in the event of an investigation into the reported facts. Data will only be communicated to third parties when necessary for the adoption of disciplinary measures or for the processing of legal proceedings, where applicable, without prejudice to the notification to the competent authority of facts constituting a criminal or administrative offense.
Transfer or disclosure of personal data and international transfers
Your data will not be communicated or transferred to third parties, unless there is a legal obligation to do so, or to companies within the group for administrative and internal management purposes, which will act as Data Processors.
Our servers are located in the European Union, and we generally hire service providers that are also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.
If we need to use external service providers that require the transfer of personal data outside the European Union or to countries that have not been declared to have an adequate level of protection, we will ensure that the security and legitimacy of your data processing is guaranteed through adequacy decisions, standard clauses, binding corporate rules, exceptions, or any other instrument approved by the supervisory authority that offers adequate safeguards for the international transfer of data.
Data update
In order for us to keep personal data up to date, it is important that users inform us whenever there has been any change in their details. Otherwise, we cannot be held responsible for the accuracy of the data.
Users guarantee that the personal data they provide is accurate, ensuring that all information provided corresponds to the actual situation, is up to date, and is accurate, and they are obliged to notify us of any changes.
Third-party data
If the user provides COMERCIAL MASOLIVER SAU with data belonging to third parties for any purpose, they guarantee that they have obtained this data lawfully, that they have previously informed the affected parties, obtaining their consent to communicate it, and that the information provided is accurate and truthful.
Mandatory nature of the requested information
All our forms have an asterisk (*) next to the mandatory fields. If the user does not fill in these fields or does not check the box accepting the privacy policy, the information will not be sent.
Rights of data subjects
You have the right to access your data and obtain confirmation regarding its processing, as well as a copy of the personal data being processed. You have the right to update it and request the rectification of any inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected. You may request the limitation of the processing of your data and object to the processing of your data by revoking your consent, as well as exercise your right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at C/ Puntia, 18 – 17857 Begudà – Sant Joan les Fonts (Girona). Email: info@masoliver.com.
If you believe that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.
Processing of data relating to minors
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by minors under this age is prohibited. If at any time the Data Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact COMERCIAL MASOLIVER SAU to block the access account of minors in their care who have registered by falsifying their identity.
Social Media
The purpose of tools such as Facebook, X, Instagram, etc. or other social networks is to give visibility and publicity to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. We recommend reviewing and reading the terms of use and privacy policy of the social network when registering, taking into account the different configuration options in relation to the degree of privacy of the user profile on the social network.
Likewise, the Data Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so, or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile of the author of such messages.
Cookie processing
A cookie is a small file that is downloaded and stored on the user's computer when they access a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their computer and, depending on the information they contain and the way they use their computer, they can be used to recognize the user.
The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.
Date of update: 11/14/2024